Billing Terms & Conditions

1. Payment Methods

We accept the following payment methods:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal

2. Pricing

All prices on our Website are listed in USD and are subject to change without notice. The prices displayed at the time of purchase are the prices applicable to that purchase.

3. Order Processing

3.1. Payment Authorization: Upon placing an order, you authorize us to charge the payment method provided for the total amount of your purchase, including any applicable taxes and shipping fees.

3.2. Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation via email. This email will contain the details of your purchase, including order number, products ordered, and billing and shipping information.

4. Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Website. You agree to promptly update your account and other information, including your email address, payment method, and billing address, so that we can complete your transactions and contact you as needed.

5. Taxes

All applicable taxes will be calculated and added to your total order amount at checkout. You are responsible for paying any such taxes.

6. Shipping and Handling

Shipping and handling fees are not included in the product prices and will be added to your order total during checkout. The fees and estimated delivery times vary depending on the shipping method selected and the destination of the order. For more information, please refer to our Shipping Policy.

7. Returns and Refunds

Our return and refund policies are outlined in our Returns & Refunds Policy. Please review this policy to understand your rights and responsibilities regarding returns and refunds.

8. Payment Disputes

If you believe there is an error in billing, please contact us immediately at office@cocojojo.com. We will investigate and resolve any issues as quickly as possible.

9. Subscription Services

9.1. Subscription Billing: If you purchase a subscription-based service, you agree to pay the subscription fees and any other charges incurred in connection with your account, including any applicable taxes. The subscription will automatically renew at the end of each billing cycle unless canceled.

9.2. Cancellation Policy: You can cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the subsequent cycle.

10. Fraud Protection

We reserve the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected. We may also verify your information before accepting or processing any order.

11. Changes to Billing Terms & Conditions

We may update these Billing Terms & Conditions from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.

12. Contact Us

If you have any questions or concerns regarding these Billing Terms & Conditions, please contact us at:

Email: office@cocojojo.com

Phone: (949) 610-7164