Common Questions & Customer Reviews

A:We are a consortium of companies originating overseas, established in 1889, and have been operating within the United States since 2010.

A:Yes, existing formulas can be modified to suit new requirements, including adjusting ingredients, textures, and fragrances.

A:We are a certified facility, and we hold an organic manufacturer's certification. Our R&D department has experience creating organic formulations.

A:Private label manufacturing involves producing goods under one company's brand name but manufactured by another company. Businesses can sell these products, developed, and manufactured by specialists, under their own brand, ensuring quality without the need to manage production processes.

A:The process typically begins with a client choosing a product from our existing lineup, followed by selecting packaging, and deciding on branding elements. After agreeing on terms, production begins to deliver the product that is ready to be marketed under your own brand.

A:Yes, we offer options for custom formulations, allowing you to create a product that meets your specifications and target demographic. Our team will work with you to develop a unique formula that aligns with your brand.

A:Yes, and we just need just a sample and an ingredient deck, we don't fully reverse engineer a product but instead formulate a product with similar properties.

A:Regrettably, we are unable to accommodate any factory visits. Our manufacturing facilities adhere to stringent regulatory compliance and quality control protocols to ensure the safety, quality, and integrity of our products. Visiting our factory is restricted to safeguard our production environment and adhere to our internal policies.

A:Customer satisfaction is our priority. If there are any issues with your order, please contact your account manager immediately, and we will work diligently to resolve the matter promptly and effectively.

A:We can discuss and agree upon exclusivity terms for custom formulations, ensuring that your unique product remains exclusive to your brand in the agreed-upon markets.

A:Yes, our products undergo rigorous stability testing to ensure a consistent shelf life, and all products are backed by our quality guarantee.

A:We do offer options for smaller initial orders to allow businesses to test the market, with scalable solutions as your needs grow.

A:Absolutely, we can manufacture your product in various sizes and formats based on your market needs and packaging preferences.

A:Products are shipped via USPS, UPS, FedEx or trucks, and shipping costs are calculated based on weight, dimensions, and destination.

A:Yes, we offer drop shipping services, facilitating direct delivery to your customers with your branding.

A:Through stringent quality control and precise manufacturing processes, we ensure that every batch adheres to the defined specifications and maintains consistent quality.

A:Yes, we employ sustainable practices, such as using eco-friendly materials and minimizing waste, to lessen our environmental impact.

A:Developing a new formula involves identifying your product requirements, iterative testing, and refining, followed by stability and safety testing before moving to production.

A:Due to liability concerns, we do not allow clients to visit our lab. We will, however, be completely transparent and maintain clear communication every step of the way.

A:We take confidentiality and intellectual property seriously, ensuring all client information and proprietary formulas are securely protected.

A:Certainly, we are equipped to scale production quantities to accommodate your brand's growth and increasing demand.

A:Repeat orders can be placed through your account manager, and lead times will be communicated based on current production schedules and any modifications to the product.

A:Yes, we are.

A:Pricing depends on the type of product and complexity and time requirements to create a formula. Price varies between $1500 to $4500 per formula.

A:No.

A:As few as 2,500 units of a product. In circumstances where higher quantities of packaging are required, Cosmetic Laboratories will still fill as few as 2,500 units and the extra packaging can be stored for future fills.

A:Yes, We offer price per unit discounts at quantities of 5,000, 10,000, 25,000, 50,000, 100,000 and 250,000 units.

A:Unfortunately, we do not manufacture color cosmetics.

A:It can vary but it typically takes 15 business days.

A:The process can vary depending on many factors. However, for one or two products with easy formulation and stock packaging, you can expect to have the finished product within 3-4 months. Lead times for normal re-orders would be approximately 6-12 weeks.

A:Yes, covered under a $2 million broad form liability insurance policy at no additional cost to you. A copy of your certificate can be submitted to you at your request after your first order.

A:Yes, we do.

A:One year from the time of manufacture. However, many products will last well beyond that timeframe, even 2 to 3 years or more.

A:All formulas are custom and exclusive for each customer. We do not duplicate exact formulas for other clients unless you choose an existing formula.

A:Yes, we can provide references upon request.

A:Turnkey pricing per completed unit usually includes manufacture and fill of the product, container, and decoration. Additional fees may include art charges (graphic design, logo, art plate charges), requests for special labor (shrink wrapping, packing in smaller unit quantities, etc.) and shipping charges once your order is complete. However, any additional costs are minimal and will be explained to you at the time of order.

A:To obtain a barcode prefix, you must register your company with the Uniform Barcode Council. After you have received your barcode information, we can insert the codes into your artwork.

A:Due to liability concerns, we do not allow clients to visit our lab or factory. We will, however, be completely transparent and maintain clear communication every step of the way.

A:We recommend that your product brand be trademarked for your protection.

A:Yes, please email your Resale Certificate to your account manager for approval.

A:No. Please Order Carefully as once your order is placed, it cannot be amended. All sales are final.

A:We are proud to offer cruelty-free products. We never ever test on animals and we choose ingredients from companies that do not perform animal testing either.

A:The safety and efficacy of our products is our primary concern. We follow all FDA guidelines and constantly review ingredient information and testing data.

A:We adhere to stringent quality control processes, ensuring that every product that leaves our manufacturing facility meets established standards. Consistency is maintained through meticulous monitoring and testing during production.

A:Absolutely! We have an in-house team that can assist you in developing packaging and labels FDA compliance.

A:Lead times can vary based on the complexity of the product, order quantity, and existing production schedules. We aim to provide an estimated production timeline upon finalizing order details.

A:Yes, we provide international shipping options and will coordinate with you to ensure that your products are delivered according to your preferred timelines and budget.

A:Yes, our manufacturing facility adheres to all necessary certifications and compliances, ensuring the products are developed in a safe and regulated environment. Specific certifications can be shared upon request.

A:Getting started is easy! Contact our sales team to discuss your product ideas, specifications, and branding requirements. We'll guide you through the process, from initial concept to final production.

A:Yes, we prioritize ethical practices and can provide a range of products that are cruelty-free and/or vegan. We adhere to strict standards to ensure no animals are harmed in our production processes.

A:We provide ongoing support in terms of product quality assurance and are available to discuss any concerns or additional requirements you may have post-launch.

A:Yes, we can assist in ensuring that your product adheres to regulatory standards and help facilitate obtaining the necessary certifications for your market.

A:Absolutely! We can provide samples for your evaluation to ensure that the products meet your expectations and requirements before placing a larger order. Samples are provided with any existing order.

A:Pricing is determined based on various factors such as the chosen product, formulation complexity, packaging type, and order quantity. Detailed pricing will be discussed and agreed upon before confirming the order.

A:Our private label skin care and cosmetics clients are vast and varied from spas to online retailers. We cannot reveal any client names, as they are private and confidential.