We understand that timely shipping is crucial to our loyal customers, our goal is to ship all orders within 2-4 days. Whenever an extended delay is expected and not limited to a certain amount of days in shipping your package due to heavy volume of orders.
Shipping is billed at a flat rate per product and calculated at checkout.
When you place an order with COCOJOJO, you will receive an order confirmation via email. If you have questions about your order please email [email protected]. Please include your order number in the subject of your email. You may also visit our website and log into your account to see your tracking number after that the products has been shipped.
Your order will be shipped via US Post Office with a tracking number to the shipping address given by you related to your order and when they deliver to you it will be marked on the US Post Office web page (DELIVERED) which is considered as a delivery confirmation and at that point our responsibility ends.